You can track your order directly from the link provided in your shipping confirmation email. Or, use the SkyGeek Real Time Order Track system below!
Up to the minute order information is available 24/7 via this automated service. If you have your Email Address you used with the order and the five digit order number, you can obtain the latest information on your order including tracking and in-transit information.
How much will shipping cost me?
Here are the simple steps that need to be taken:
1. Select the item(s) that you are interested in and pretend you are placing the order by adding them to your Shopping Cart. You will not be charged until many steps after this, don't worry. Go ahead, try it...
2. After your items are in the “Checkout” screen adjust the quantities as necessary and hit the “Update” button.
3. Once the quantities are established scroll down to the “Shipping Calculator” insert your Zip Code & Country if it changes from the default.
4. Now the “Shipping Methods” will populate below the field you entered your Zip Code & Country into. Those are the calculated rates which you will be charged for the items in your cart.
Do you accept international orders?
Yes. We will ship to any country that is authorized to trade with the United States. We ship via UPS, FedEx & USPS. Delivery time varies depending on the method you select.
Please note that SkyGeek is not responsible for any duties, taxes or broker fees that may or may not be charged to your shipment. These fees are the customers responsibility.
What is the status of my order?
Your order can be easily tracked using the form to the left. Simply enter your Email and Order #. If any item on your order is back ordered we will notify you by email ASAP.
What is your cutoff time for same day shipping for an in stock item?
The cut off for the same day shipping is 3:00 PM (EST). We ship normal business days, Monday through Friday. We need the weekends to spend with our families.
We don't ship on the following holidays: New Year’s Eve, New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, and Christmas.
We make every attempt to get all stock orders shipped each day. However, we don’t always make it. If we don’t get your order out the day it was placed, it will ship the next business day.
FedEx or UPS lost my package, they don't know where it is. Now what?
If the items were shipped via FedEx you can call them at 1-800-GO-FEDEX or if UPS was used please call 1-800-PICK-UPS and talk with a representative about the whereabouts of your shipment. Then, if they can't tell you anything Email us at firstname.lastname@example.org
and we will see what we can do.
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