The item is generally available to ship from our warehouse or one of our suppliers.
The item is currently back-ordered and will ship upon availability.
The item is discontinued and we may only be able to obtain a limited quantity, if any.
The item is a new or special order item with an often unpredictable delivery date. To reserve the next available item, please place your order and we will ship the item to you the same day it arrives in our warehouse on a first come, first serve basis.
We do not normally stock this item for immediate shipment. This item will be placed on order with the manufacture as soon as your order has been received and paid in full. Delivery of the said material will be in accordance with the times listed below.
Whoops you caught us out of stock! The good news this item is very popular the bad news is we will not have stock for the time period listed below. Need it sooner drop us an e-mail to service@skygeek.com. An Expedite Geek will see what can be done.
We do not normally stock this item for immediate shipment in our NY Warehouse. The good news is we typically drop ship this item according to the schedule detailed below. Need it sooner drop us an e-mail to service@skygeek.com. An Expedite Geek will see what can be done.
If delivery time is critical and you need to be 100% sure we can ship an item immediately, please contact us first. We do not always know the inventory status in our warehouse or of our suppliers until a product is ordered. We occasionaly do not have available particular items that indicate In-Stock availablity. Our inventory status indicators are not determined in real-time and are updated based on the known availablity of specific items. If an item you order is unavailable we will notify you via-email or phone.
How do I make a return?
SkyGeek will gladly accept any item within 30 days of delivery receipt for a full refund of the purchase price. The following are exceptions to this policy:
Opened / Used Software*
Opened / Used DVDs*
Programmed or Registered personal ELTs
Spark Plugs removed from the Factory Packaging
Shipping fees are not refundable. Customers are responsible for return shipping charges. Do not return any items COD as our warehouse cannot and will not accept them. All items returned must be in resalable condition. Items must be packed in the original manufacturer's box, complete with all instruction manuals and components. Everything included with the original packaged item must be returned (even those warranty cards).
* Defective software, DVDs and videos may be exchanged for the same item only.
Okay, ready to return your item? Please help yourself by using the SkyGeek Return Form.
We don't exchange products. Please place a new order for the things you want and return any unwanted items within 30 days of receipt.
Stay legal and up to date with the most current aeronatical charts and sectional aviation maps always in stock and ready to ship from www.SkyGeek.com. Old aviation charts are only good for use as a poor-man’s sunshade in your windshield! Not only are they basically useless, it is also illegal and dangerous to fly with outdated aeronautical charts. But we know how time consuming and confusing it can be to stay up to date with all of the current aviation charts.
You can get an aviation chart subscription from the Sky Geeks so that you will receive current aeronautical charts whenever you need them. This is the new millenium, it’s all about making your pilot life easier and automated. An aviation maps & chart subscription = zero hassle. No more worries.
Let the SkyGeeks put the worries and thought process of maintaining your chart bag behind you with our FAA Subscription Service. You'll get new FAA charts automatically—and on time to stay legal. We'll bill your Visa, MC, AMEX or Discover (no PayPal) for each chart and ship them the same day we receive them from the FAA. Your charts will be delivered before their effective date.
Questions? Contact the Sky Geeks Pilot Shop Customer Service Via Email or Phone
If you have any additional questions, we encourage you to contact our knowledgeable and friendly customer service experts via SkyGeek Customer Care Options.
SkyGeek is committed to offering you the best value each and every day.
It starts with our service: SkyGeek Customer Service is manned by pilots Who care about you the customer!
It continues with our prices: We shop our competitors each day to ensure our prices are the lowest. And now SkyGeek is pleased to present another great reason to purchase all of your aviation gear, tools, and accessories from us:
SkyGeek's Low Ship Rate Guarantee
Simply put: You won't find lower shipping costs anywhere else, we Guarantee it. If you do we'll offer you free shipping on your current or most recent purchase.
The fine print: This offer applies to the following shipping methods: Overnight, 2nd Day & 3 Day Services
This offer applies to our competitor's standard shipping prices on the items you purchase; not special promotions.
This offer only applies to competitors that are true "going concerns."
This offer does not apply to offers made through online auction sites
Ultimately we reserve the right to exercise our discretion in deciding when to apply this promotion in the case that we think it is either being abused, or if there is some other unusual circumstance at play
